Refund Policy
Clear refund boundaries
Last updated: March 3, 2026
We keep refund language direct and conservative to reduce confusion.
Aletheia is a self-reflection companion. It is not therapy, medical advice, or crisis support.
If you are in immediate danger or facing a crisis, contact local emergency services immediately.
Minimum refund window
We provide an unconditional minimum 14-day refund window for all purchases.
- • Every purchase includes a minimum 14-day refund window.
- • Any request submitted within 14 calendar days of purchase is approved.
- • No qualifiers, exceptions, or special-case restrictions apply to this minimum window.
How to request a refund
Email support@aletheia-ai.space with your purchase identifier, and we will process the refund.